The National Aquarium is pleased to announce that Jennifer Hamilton, previously the National Aquarium’s guest services manager, has been named community programs manager.
Hamilton joined the National Aquarium in 2007 and has worked as a member of the guest services team for eight years. Throughout that time, she has worked to manage the daily operations of the Aquarium by providing world-class customer service through development of training programs, monitoring service levels and anticipating ways to exceed guest expectations. In her new role, Hamilton will be responsible for managing outreach efforts that further help to enhance the National Aquarium brand within the community and strengthen reputation with guests, members, community organizations, government and elected officials, and the general public.
“Spreading our conservation messages to the public are paramount to our success,” said Margot Amelia, chief marketing officer for the National Aquarium. “Jenny is a seasoned professional with proven success, and we are thrilled to have her on the marketing team.”
Hamilton has been engaged with the Aquarium’s Internal Conservation Committee, serving as chair of the committee from 2010-2014. She is currently affiliated with the Association of Zoos and Aquariums and Kennedy Center’s Leadership Exchange in Arts and Disability (LEAD) network.
Hamilton earned her Bachelor of Science in Psychology from Mary Washington College in Fredericksburg, Virginia.