Tour Guest Meeting Duncan

The Animal Care and Rescue Center Tour

Make your way through the Aquarium's state-of-the-art Animal Care and Rescue Center—located in historic Jonestown—as you talk to expert staff, feed animals and perform water quality activities.

The Basics

Ages:

All participants must be at least 8 years of age to participate in this program. All guests under the age of 16 must be accompanied by a paying adult. Refunds will not be given for participants who do not meet the age requirements.

Please note: There is no waiting area in the Animal Care and Rescue Center for guests who do not meet the age requirements or are not participating in the tour.

Time:

Tours typically last 1.5 to 2 hours and are offered on weekends. Please reference the current schedule located under "Book Your Tour Now" on the right side of the page for the most up-to-date schedule.

Price:

General Admission $45
Members $35

Please note that members must purchase a discounted guest ticket for any tour guest who is not covered by their membership.

Location and Parking:

The Aquarium's Animal Care and Rescue Center is located at:

Animal Care and Rescue Event Map

901 E Fayette Street
Baltimore, MD 21202

Limited parking will be available at the Animal Care and Rescue Center in the lot accessed from High Street for the duration of the program only. Please note that High Street is a one-way street; guests should turn on High Street from Baltimore Street to access parking, which will be available starting 30 minutes prior to tour start time and ending 30 minutes after the end of the tour. To access parking, guests must show tour confirmation number to security upon arrival. Learn more →

For questions on directions to the Animal Care and Rescue Center or parking, please contact our Central Reservations team at 410-576-3833 or reserve@aqua.org.

Getting Ready for Your Tour

  • Wear close-toed, non-slip shoes (no sandals, flip-flops, Crocs or heels).
  • Plan to arrive at least 15 minutes before the start of your tour. Check in at the ACRC's Main Entrance, located on Fayette Street. Check-in begins 30 minutes prior to your scheduled tour start time; if you arrive prior to check-in time, you will not be able to enter the ACRC and must wait until a staff member is available to assist you.
  • Please note that the Animal Care and Rescue Center is not located at the National Aquarium's main campus. Please report directly to the ACRC, located at 901 E Fayette Street, for your tour.
  • You'll be asked to sign a waiver when you get here—save time by bringing a signed copy for each member of your group.
  • Limited parking will be available at the Animal Care and Rescue Center in the lot accessed from High Street for the duration of the program only. Parking will be available starting 30 minutes prior to tour start time and ending 30 minutes after the end of the tour. To access parking, guests must show tour confirmation number to security upon arrival. Learn more →
  • When booking your tour, please notify Central Reservations of any guests with special needs.
  • Please bring your printed tour confirmation with you to check-in.
  • Admittance to the ACRC will not be permitted outside tour check-in time; if arriving late, please call Central Reservations at 410-576-3833 for assistance.

Additional Information

Cancellation/Refund Policy

Tickets are non-transferable and non-refundable, including if you miss your tour due to late arrival. If the Aquarium cancels your program, you'll have the option to reschedule or receive a full refund.

Call Ahead

To ensure that your tour hasn't been canceled due to unforeseen circumstances such as animal health or inclement weather, please call 410-576-8822 the day of your program for cancellation information.

Availability

All aspects of this tour are subject to availability.

Frequently Asked Questions

Does this tour go behind the scenes?

Yes! The Animal Care and Rescue Center is a behind-the-scenes, working facility where staff cares for the National Aquarium's newly admitted animals and animals that are off exhibit, build Aquarium habitats and care for rescue animals.

Can my child participate without a parent or guardian?

A parent or guardian must accompany all participants under the age of 16. Minors 16 years of age or older may participate with a signed waiver from a parent or guardian. Parents or guardians accompanying children must be at least 18 years old. For example, a 17-year-old may attend a tour with a signed waiver, but their 10-year-old sibling may not accompany them without an adult.

Will I get to touch any animals?

The Animal Care and Rescue Center is a facility where animals are adjusting to their habitat and may be recovering from illness or injury. As a result, not all the animals you'll see on your tour are available for guest interaction, and some spaces may be unavailable for guest and animal safety. We try to bring you as close to our animals as possible, but for both your safety and that of our animals, we cannot guarantee the opportunity to touch or handle an animal.

What should I wear?

You'll be traveling behind the scenes, so closed-toe, non-slip shoes are required. That means no Crocs, sandals, flip-flops or high heels. We recommend wearing comfortable clothing.

Is admission included with the tour?

No. This tour takes place at the Animal Care and Rescue Center, which is separate from the Aquarium's main building. As a result, admission is not included in the experience.

Am I able to stay and explore the Animal Care and Rescue Center after my tour?

No. The Animal Care and Rescue Center is a working quarantine and rescue facility. As a result, the building is not open to guests outside of guided tours. Guests may only explore the Animal Care and Rescue Center during their guided tour experience.

Where can I park?

Limited parking will be available at the Animal Care and Rescue Center in the lot accessed from High Street for the duration of the program only. Parking will be available starting 30 minutes prior to tour start time and ending 30 minutes after the end of the tour. To access parking, guests must show tour confirmation number to security upon arrival.

Parking at the Animal Care and Rescue Center is limited to guests who are participating in the tour and is not available outside of scheduled tour times. This parking lot is not available for all-day parking and guests visiting the Aquarium or exploring other Baltimore attractions on the same day are required to relocate their vehicle.

Will there be a place to store my personal items?

Lockers will be provided for tour guests to store their belongings during their tour. There is limited space, so please only bring necessary items with you.

Is transportation available between the Animal Care and Rescue Center and the Aquarium?

The National Aquarium does not provide transportation to and from the Animal Care and Rescue Center. Guests wishing to visit both the Aquarium and the Animal Care and Rescue Center will need to provide their own transportation between the buildings.

Will I get to see or interact with rescue animals?

Depending on the time of year, there may or may not be rescue animals in rehabilitation at the Animal Care and Rescue Center. Our first priority is the safety and health of the animals, which means that these animals may not be visible to our tour guests. These animals are in our care because they are recovering from illness or injury with the goal to release them back into the ocean. This means that interacting with rescue animals is not permitted for guest and animal safety.

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Saturday, December 14, 2019

Time: 1:30 PM - 3:30 PM
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