Before Your Tour

We look forward to welcoming you for a one-of-a-kind experience. Please review the following information regarding your tour at our main campus on Pratt Street, or our Animal Care and Rescue Center on Fayette Street. Call us at 410-576-8222 with any questions about your tour.

Locations

Programs at Our Main Campus:

National Aquarium

501 E Pratt St
Baltimore, MD 21202

Animal Care and Rescue Center Tours:

Animal Care and Rescue Center

901 E Fayette Street
Baltimore, MD 21202

Checking In

Please arrive at least 15 minutes prior to your scheduled start time. We strongly encourage guests traveling from long distances to allow themselves extra travel time in case of heavy traffic.

Tours at Our Main Campus

The check-in location for all programs at our main campus on Pratt Street (except for our Dolphin Explorer tour) is our Pier 3 Staff Entrance, which is located around the corner from our Main Entrance, directly across from the U.S.S. Torsk submarine. The check-in location for the Dolphin Explorer tour is at the Marine Mammal Pavilion, located on Pier 4, next to the main Aquarium building on Pier 3. Additional Directions and Parking Information →

Tours at Our Animal Care and Rescue Center

The check-in location for the Animal Care and Rescue Center tour is the Main Entrance, located on Fayette Street. Additional Directions and Parking Information →

FAQs and Other Info

Age Requirements

Most programs have age requirements. All tours that visit behind-the-scenes areas, including the Animal Care and Rescue Center tour, require that guests are at least 8 years old. Guests between the ages of 16 and 18 must bring a waiver signed by a parent or guardian; guests under 16 must be accompanied by a parent or guardian. If a guest does not meet the specified age requirement, they will not be allowed to participate in the program and no refund will be offered.

Admission to the Aquarium

Tours at our main campus: Your experience at our main campus on Pratt Street includes admission into the National Aquarium. You will have the option to explore the Aquarium at your leisure before or after your program. To enter the Aquarium prior to your program, please check in at the Pier 3 Staff Entrance and the staff member at the desk will help you enter the Aquarium.

Tours at our Animal Care and Rescue Center: Your experience at our Animal Care and Rescue Center does not include admission to the National Aquarium.

Footwear Requirements

For all behind-the-scenes programs, including the Animal Care and Rescue Center tour, please wear non-slip shoes. No flip flops, high heels or Crocs will be permitted.

Animal Safety and Welfare

Because the health of the animals is always our top priority, any program may be modified without previous notice should the need arise.

Sleepover Programs

If you have purchased a sleepover program, additional information will be emailed to you closer to your program date.

Cancellation and Refund Policy

Tickets are non-refundable and non-transferable. If the Aquarium cancels your program, you will be notified by phone and will have the option of rescheduling for another date or receiving a full refund. You may also check the status of your tour by calling 410-576-8822 within two hours of your program start time.

Additional Links